BUSINESS IT SERVICES

MANAGED SERVICES

Our IT Managed Services offering includes:

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• Professional locally-based support team addressing desktop, server & network support requests

• Help desk access via phone and email

• Antivirus or EDR, with automated updates, for each workstation & server

• Onsite encrypted server backup solution to prevent data loss

• Offsite encrypted backup of local server data and data within Microsoft 365 Exchange mailboxes, OneDrive, and SharePoint (Optional Add-on)

• Spam & malware filter for email (Optional Add-on)

• Automated security patching of Windows operating systems, Microsoft Office and many 3rd party applications like Adobe, Google Chrome, Firefox and more. These processes are scheduled to run at off-hours to prevent network and PC slowdowns.  

• Daily monitoring of server up-time, backup status, antivirus, disk space & bandwidth usage

• Regular review of security patching reports

• Management of network configuration, renewal dates & equipment passwords for efficient support

• Network equipment inventory reporting for budgeting and replacement scheduling

• Software Licensing Management

• Implementation of optional password policies, system timeout locks, multi-factor authentication, and many other security policies to decrease your risk of data compromise

• Quarterly account management meetings to review I.T. security and open issues.

• Locally-based office allowing an expert resource to quickly be onsite when necessary

HOURLY SERVICES

For those businesses who wish to call a professional IT team, as needed, and pay per hour, we offer the following hourly services:

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• IT Support

• IT Consulting

• IT Project Management

• Data Recovery from Crashed Hard Drives

• Securely Erasing All Client Data from End-of-Life systems using Department of Defense Wipe Methods

• Help with implementing industry compliance requirements and other requirements of IT audits

• Remote Access to Office

• Site-to-Site VPN Setup

• Firewall Installation and Setup

• Switch Installation and Setup

• Wireless Network Setup

• PC Installation

• Multi-factor authentication implementation

PROJECT SERVICES

Our IT solutions carve the path for organizations to modernize infrastructure and optimize workflow like never before. Technology upgrade projects can help boost business efficiencies, enhance security and allow scalability for future growth. We design projects to help maximize your organization’s productivity for today and for the future.

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We offer fixed-cost projects for the following:

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• Microsoft Windows Server Upgrades

• Microsoft Windows Server Replacement

• Server Virtualization Using VMWare or Microsoft Hyper-V

• Microsoft Windows Workstation Upgrades

• Microsoft Windows Workstation Replacements

• Firewall Installation and Security Configuration

• Switch Installation and Configuration

• Data Network Design – VLANs and Routing

• Office Moves – planning new network and coordinating moving of I.T. services and equipment

• Microsoft Windows Server Backup Planning and Implementation

• Wireless Network Planning and Installation

• ​Help with implementing industry compliance requirements and other requirements of IT audits