ONELINK TECHNICAL SERVICES

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(216) 503-4471

Address

24165 Detroit Rd., Suite 100, Westlake, OH 44145, USA

©2017 BY ONELINK TECHNICAL SERVICES, LLC

ABOUT US

Founded in 2005 and based in Westlake, OH, OneLink optimizes business IT environments by providing a wide variety of business-class products and services to help make your I.T. environment stable, efficient, and secure.  


Our service area covers the metro areas of Cleveland, Lorain, Akron, and Youngstown.  For multi-site clients based in one of these areas, we cover remote sites throughout the state of Ohio.


Our team consists entirely of highly-qualified local Cleveland-area engineers who can effectively communicate and interact with your entire team.  We are not your stereotypical computer techs.  We are passionate about our work and committed to delivering superior information technology solutions and unrivaled customer service.  Click on the menu above to learn more about us and the products and services that we offer.  We look forward to working with you!

 

OUR TEAM

Management

OneLink’s Experienced Management Team

At OneLink, our team is a network of dedicated people who are focused on building a client-centric business. At the core of our solid foundation is a management team with a strong background in delivering technology solutions and a long history of creating successful high-tech businesses. The team has an entrepreneurial spirit that is infused in OneLink’s daily operations — creating an environment dedicated to forming lasting relationships, supporting uncompromised customer service, and providing unsurpassed systems reliability.


DeWayne Ashcraft – Owner

Providing the overall direction for OneLink and its strong network of people and solutions is DeWayne Ashcraft. DeWayne drives OneLink’s success through strategic positioning, strong engineering and business process improvement leadership. Prior to OneLink, DeWayne served as Director of Technical Services at ImageMax, a provider of outsourced document management solutions. Responsible for development, support and infrastructure, DeWayne managed large-scale online document management systems for multinational companies with thousands of locations and millions of records. Prior to ImageMax, DeWayne was the Information Systems Manager and 8th employee at Hyland Software. DeWayne was instrumental in growing Hyland Software from concept to international recognition.

Randy Zuendel – President

As President of Technical Services, Randy Zuendel is tasked with building a knowledgeable and efficient technology team to propel OneLink to be among the market leaders in price and customer service. Prior to OneLink, Randy was Information Security Officer at Deep Green Financial, where he was responsible for all aspects of network, information and physical security. Randy has been involved in the Information Technology industry for over 10 years. He is a Microsoft Certified professional and has been trained in key networking technologies. Randy is highly skilled in multiple security systems that include Checkpoint, Symantec, Snort, and Fortinet.

Patrick McGannon - Vice President
As Vice President, Patrick is responsible for account management, sales, marketing, vendor relations, ordering, and overseeing the success of the tech team.  He works hard to ensure that we are selling the best products for our clients.  Patrick is heavily focused on making clients’ networks and data as secure as possible with today’s technology.  He is able to do this because he is also a senior engineer at OneLink.  Marrying this technical expertise with sales has allowed us to quickly identify client’s technical needs and rapidly propose and deploy appropriate solutions.  Since Patrick does not come from a sales background, he is able to provide no-pressure proposals that directly address the technical needs of the client.  

In his free time, Patrick serves on the boards of two local 501c3 nonprofits.  One is the Village Bicycle Cooperative and the other is The Bay Village Green Team.

 

IN THE COMMUNITY

OneLink is committed to building strong and vibrant communities, improving quality of life, and making a positive difference where we live and work. We focus resources and employee talents on the following key priorities:

  • Strengthening neighborhoods

  • Education/Arts

  • Fighting hunger

  • Helping the homeless

OneLink provides charitable contributions and volunteer service to the following organizations:

  • Bay Village Green Team

  • Cleveland International Film Festival

  • Community West Foundation

  • Easter Seals of Northeast Ohio

  • LifeWorks Ohio

  • May Dugan Center

  • Providence House

  • West Side Catholic Center